Replacements Only – No Returns

Because our products are grocery items that fall under the non-returnable category for health, hygiene, and safety reasons, we do not accept returns or refunds. We offer replacements only for verified issues.

Eligible for Replacement (within 7 days):

  • Products damaged in transit (e.g., crushed boxes, leaking containers)
  • Wrong product received (item does not match your order)

Non-Eligible Items:

  • Opened or partially consumed items (once original seals are broken)
  • Dissatisfaction with taste or personal preference
  • All sales are final after opening

How to Request a Replacement:

  1. Contact Us: Email [email protected] or WhatsApp +91 77778 84955 within 7 days of delivery.
  2. Provide Proof: Include your order number, clear photos of the damage/wrong item, and an unboxing video.
  3. Resolution: We will confirm within 24 hours and send a replacement (you keep the original).

Shipping: We cover replacement shipping.

Replacement Process: Replacements are shipped within 48 hours of approval and delivered within 4–7 days. You will receive the exact same product, or store credit of equivalent value if the item is out of stock.

Important Notes:

  • Unboxing Video: Please record unboxing videos for all claims to help us verify the issue quickly.
  • Sealed Condition: Products must remain in their original, sealed condition to qualify for a wrong-item replacement.
  • International Orders: No replacements on international orders after customs clearance.

Questions? > Email [email protected] or WhatsApp +91 77778 84955.